Who is responsible for obtaining patient information from health insurance cards?

The registration clerk is responsible for obtaining patient information from health insurance cards. This role often involves collecting demographic and insurance details when a patient arrives for an appointment. The registration clerk ensures that all necessary information is accurately entered into the healthcare system, which is crucial for billing and insurance purposes.

Obtaining and verifying health insurance information is essential for determining coverage for services provided, processing claims, and ensuring that patients understand their financial responsibilities. A well-trained registration clerk can streamline the check-in process and minimize errors that could lead to billing issues later on. This role is typically the first point of contact for patients in a clinical setting, making it vital for them to gather comprehensive and accurate information upfront.